Express dispatch
Nearest-driver assignment with automated route ranking and traffic-aware ETAs.
Services
Every lane your business needs —one platform
Courier, freight, cross-border, and last-mile from VeloRoute. Book, route, and track every shipment type from the same dashboard — with API access when you are ready to scale.
One platform
Every lane your business needs — unified under VeloRoute
Courier, freight, cross-border, and last-mile services share one account, one tracking experience, and one API. Book any service type from the same dashboard your ops team already uses.
Same-day courier
When a contract, sample, or replenishment order cannot wait, our same-day network dispatches the nearest driver with live GPS, scan events, and proof of delivery on every stop.
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Freight & pallets
Move palletized freight between plants, DCs, and retail nodes with documented handoffs, BOL generation, and reefer options for regulated cargo.
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Cross-border
Import and export shipments with harmonized code support, bonded warehouse handoffs, and duties visibility — so your cross-border lanes move as predictably as domestic freight.
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Last-mile delivery
Final-mile delivery for e-commerce, healthcare, and high-value goods — white-glove handling, customer notifications, and a tracking experience that reflects your brand.
ExploreMetro courier
Urgent deliveries across the metro — picked up in 60 minutes
When a contract, sample, or replenishment order cannot wait, our same-day network dispatches the nearest driver with live GPS, scan events, and proof of delivery on every stop.
60 minMetro pickup SLA
<2 minAverage dispatch
40Metro coverage zones
99.1%On-time same-day rate
Live driver GPS
Share real-time location and arrival windows with ops teams and recipients.
Chain of custody
Pickup, hub, and delivery scans synced to your dashboard and webhooks.
Flexible proof
Signature, photo, or safe-drop capture based on your compliance rules.
Ideal for
Use cases we run every day
Legal & financial
Court filings, contracts, and time-sensitive documents with signature chain of custody.
Healthcare samples
Medical specimens and lab kits with temperature notes and priority routing.
Retail replenishment
Store-to-store transfers and emergency stock for high-velocity SKUs.
Field service parts
Critical components to technicians before SLA windows expire.
LegalHealthcareRetailField service
Specifications
Service at a glance
- Coverage
- Top 40 US metros
- Max package
- 150 lbs / 48" longest side
- Cutoff
- 2:00 PM local (express zones)
- POD retention
- 24 months
What qualifies for same-day?+
Intra-metro shipments booked before the zone cutoff with standard dimensions. Oversize or hazmat may require freight service.
Can I schedule recurring pickups?+
Yes. Set daily or weekly pickup windows in the dashboard or via API cron rules.
Do you offer after-hours delivery?+
Evening windows are available in select metros; contact sales for extended-hour SLAs.
Regional & long-haul
LTL and FTL capacity with temperature control and liftgate service
Move palletized freight between plants, DCs, and retail nodes with documented handoffs, BOL generation, and reefer options for regulated cargo.
48Hub cities
LTL + FTLService modes
2–8° CReefer range
99.4%Freight on-time rate
LTL & FTL lanes
Regional consolidation and dedicated truckload options with lane-based pricing.
Temp-controlled
Reefer trailers with continuous monitoring for pharma, food, and life sciences.
Liftgate & inside
Dock-to-dock or liftgate delivery with appointment scheduling at both ends.
Freight analytics
Lane performance, accessorial spend, and exception reporting in one dashboard.
Ideal for
Use cases we run every day
Manufacturing JIT
Plant-to-plant parts movement aligned to production schedules and ASN requirements.
Healthcare & pharma
Cold-chain pallets with chain-of-custody scans and compliant documentation.
Retail distribution
DC-to-store replenishment and reverse logistics for returns and refurb.
Industrial equipment
Heavy pallets with liftgate, inside delivery, and photo proof at handoff.
ManufacturingHealthcareFood & beverageRetail DC
Specifications
Service at a glance
- Modes
- LTL, FTL, partial truckload
- Reefer
- Frozen, chilled, ambient
- Max pallet
- 48" × 40" standard; oversize quoted
- Insurance
- Declared value coverage available
How is freight priced?+
Lane, weight, class, and accessorials per your rate card. Volume shippers receive tiered discounts.
Do you support multi-stop truckloads?+
Yes. Multi-stop FTL routes are optimized for sequence and appointment windows.
What about hazmat?+
Select hazmat classes supported with proper documentation. Contact compliance before first shipment.
International lanes
US, Canada, and Mexico corridors with customs-ready documentation
Import and export shipments with harmonized code support, bonded warehouse handoffs, and duties visibility — so your cross-border lanes move as predictably as domestic freight.
US · CA · MXPrimary corridors
24hCustoms doc prep
BondedWarehouse network
100%Digitized customs packets
Tri-border coverage
Scheduled lanes between major US, Canadian, and Mexican trade corridors.
Compliance-first
Commercial invoices, certificates of origin, and HTS classification support.
Border scan events
Clearance, hold, and release statuses pushed to your OMS in real time.
Duties visibility
Estimated duties and taxes surfaced before shipment release when data is available.
Ideal for
Use cases we run every day
E-commerce expansion
DTC brands shipping to Canadian and Mexican customers with landed-cost transparency.
Automotive & industrial
Cross-border parts lanes with bonded staging and just-in-time release.
Retail import programs
Seasonal inventory flows through bonded warehouses before US distribution.
Returns & refurb
Reverse logistics with proper export documentation and duty recovery guidance.
International tradeAutomotiveRetail importIndustrial
Specifications
Service at a glance
- Corridors
- US↔CA, US↔MX, CA↔MX
- Modes
- Road freight, expedited courier
- Clearance
- Commercial & informal entry
- Lead time
- Lane-specific; quoted at booking
Do you act as importer of record?+
IOR/EOR services are available for qualified accounts through partner programs. Speak with our trade desk.
How are duties calculated?+
Estimates use declared value, HTS code, and corridor rules. Final duties are determined by customs authorities.
Can you hold inventory in bond?+
Yes. Bonded storage with release to domestic freight or last-mile on your schedule.
Customer delivery
Branded doorstep delivery with flexible windows and proof on every stop
Final-mile delivery for e-commerce, healthcare, and high-value goods — white-glove handling, customer notifications, and a tracking experience that reflects your brand.
2.4M+Annual deliveries
34%Avg. failed-delivery reduction
SMS + emailCustomer notifications
BrandedTracking pages
Branded tracking
White-label tracking pages with your logo, colors, and delivery preferences.
Delivery windows
Same-day, next-day, and scheduled slots with customer self-service rescheduling.
Rich proof of delivery
Photo, signature, GPS stamp, and safe-drop rules per SKU or customer tier.
Exception automation
Failed-attempt retries, hub holds, and proactive customer comms.
Ideal for
Use cases we run every day
DTC e-commerce
High-volume parcel delivery with branded tracking and returns pickup options.
Marketplace sellers
Multi-channel fulfillment with unified tracking regardless of sales source.
Healthcare home delivery
Sensitive deliveries with ID verification and compliance-friendly POD.
Big & bulky
Two-person delivery teams for furniture, appliances, and assembled goods.
E-commerceRetailHealthcareMarketplaces
Specifications
Service at a glance
- Delivery types
- Standard, scheduled, white-glove
- Notifications
- Email, SMS, webhooks
- Returns
- Label-less pickup on Business+
- Integration
- Shopify, API, CSV
Can I use my own branding on tracking?+
Business and Enterprise plans include fully branded tracking pages and notification templates.
How do failed deliveries work?+
Configure retry rules — same day, next day, or hold at hub — with automatic customer notifications.
Do you support weekend delivery?+
Saturday delivery is available in major metros; Sunday in select zones.
Business solutions
Built for teams that cannot miss a delivery
E-commerce, 3PL, enterprise, healthcare, and international trade shippers rely on VeloRoutefor speed, compliance, and visibility across every service line.
Platform
Included with every service
Tracking, integrations, and reporting are not add-ons — they ship with every lane you book.
Unified tracking
One dashboard for courier, freight, and cross-border — shareable links for customers.
API & webhooks
REST API with sandbox keys; signed webhooks on every scan event.
SLA reporting
Lane on-time rates, exception trends, and hub performance exports.
Enterprise security
Role-based access, audit logs, and SOC 2-aligned controls.
Need a custom logistics plan?
Our solutions team designs SLAs, hub routing, and integrations for VeloRoute shippers at every scale.