VeloRouteCourier & last-mile logistics
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VeloRoute
Contact

Let's ship
something today

Sales, support, and partnerships — we respond within one business day.

Need pricing? Request a quote on our dedicated quote page.

Or email hello@veloroute.com · +1 (800) 555-0142

Sales

Custom rate cards, volume pricing, and enterprise SLAs.

Request a quote

Support

Tracking issues, billing, and account help.

Visit FAQ

Partnerships

3PL, carrier, and technology integrations.

Partner inquiry

Press

Media and speaking requests.

press@veloroute.com
Response times

When you will hear back

Sales inquiries

Within one business day. Urgent lane requests same day.

Support tickets

Under 4 hours for Business; 1 hour for Enterprise.

API & integrations

Dedicated solutions engineer on Business+ plans.

Visit our headquarters

VeloRoute Operations Center — 220 Hudson Yards, New York, NY 10001. Regional hubs in Chicago, Dallas, Atlanta, and Los Angeles.

  • Mon–Fri 8 AM – 6 PM ET
  • Hub tours by appointment
  • Driver partner onboarding on-site

Before you reach out

What should I include in a quote request?+

Origin and destination zones, weekly volume, average weight, and any special handling (temp control, signature, etc.).

Do you offer pilots?+

Yes. Most new Business accounts start with a 2-week pilot lane before full rollout.

Is there 24/7 support?+

Enterprise plans include 24/7 phone support. Other plans use email with defined SLAs.

<24h

Sales response time

4h

Support SLA (Business)

48

Hours to go live (avg.)

24/7

Enterprise phone support

Prefer to talk now?

Call our sales line or start tracking an existing shipment.

Track shipmentView pricing